BraidTry Logo

    Privacy Policy

    Last Updated: 18/11/2024

    1. Introduction

    BraidTry ("we," "our," or "us"), operated by SK IO LTD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at braidtry.com (the "Service").

    2. Information We Collect

    2.1 Information You Provide

    • Account Information: Email address through our sign-in process
    • Profile Information: Your name for model training purposes
    • Photos: Images you upload for AI model training and image generation
    • Payment Information: Processed securely through Stripe (we don't store your payment details)

    2.2 Automatically Collected Information

    • Usage Data: How you interact with our Service
    • Device Information: Browser type, IP address, device type
    • Cookies and Similar Technologies: To enhance your experience and provide essential service functionality

    3. How We Use Your Information

    We use your information for:

    • Providing and maintaining our Service
    • Training AI models specific to your features
    • Generating AI-powered hairstyle images
    • Processing payments
    • Communicating with you about our Service
    • Improving our Service
    • Complying with legal obligations

    4. How We Store and Protect Your Data

    4.1 Data Storage

    • User photos are stored securely in Supabase's object storage
    • AI models are stored on Replicate's platform
    • Each user has access only to their own data

    4.2 Data Retention

    We retain your data until:

    • You request deletion of your account and data
    • You haven't used our Service for [X] months
    • We are required to delete it by law

    4.3 Security Measures

    We implement appropriate technical and organizational measures to protect your data.

    5. Third-Party Services

    We use the following third-party services:

    • Supabase: Database and secure file storage
    • Replicate: AI model training and execution
    • Stripe: Payment processing
    • Resend: Email communications
    • [Mixpanel/Amplitude]: Analytics
    • Google: Authentication

    6. Your Rights and Choices

    You have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Export your data
    • Opt-out of marketing communications

    6.1 Data Deletion

    You can delete your data by:

    1. Using the self-service deletion option in your account settings
    2. Emailing support@braidtry.com with your deletion request

    7. Children's Privacy

    Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

    8. International Data Transfers

    We process data globally. By using our Service, you consent to the transfer of your data internationally.

    9. GDPR Compliance

    For users in the European Economic Area (EEA):

    • We process your data under legitimate business interests or with your consent
    • You have the right to lodge a complaint with your local data protection authority
    • You can exercise your GDPR rights by contacting support@braidtry.com

    10. CCPA Compliance

    If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

    Your Rights Under CCPA

    • Right to Know - Request what personal information we collect and disclose
    • Right to Delete - Request deletion of your personal information
    • Right to Opt-Out - Direct us not to sell your personal information
    • Right to Non-Discrimination - Exercise your rights without discrimination

    How to Exercise Your Rights

    You can exercise your rights by:

    Response Timing

    We will respond to your request within 45 days and provide the information free of charge.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. We will notify you of any material changes by:

    • Posting the new Privacy Policy on our website
    • Updating the "Last Updated" date
    • Sending you an email notification

    12. Contact Us

    For any questions about this Privacy Policy, please contact us at:

    • Email: support@braidtry.com
    • SK IO LTD, Momina salza 51, 1320, Bankya, Bulgaria